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How to COVID-Proof Your Business

After the COVID-19 pandemic of 2020 is over, investors will look to see if you have made your business “COVID-proof”. Here are a few steps you can take to do just that: Ensure that your startup can continue day-to-day operations by working remotely, even when everyone is in lockdown in their own homes. Setup remote work tools such as Google Drive, Asana, Trello, and other systems. Update your cybersecurity measures as a remote workforce will bring new challenges. Create backup and redundancy plans to cover for those who fall ill or must step out to take care of others. Choose partners and suppliers who have COVID-proof businesses.  Secure the supply chain for your operations, as well as for product/service delivery. Most importantly, pursue customers who are also COVID-proof and whose operations will continue in the case of a lockdown. These companies will be able to: Run some portion of their business online Continue operating using existing workers in remote locations To deliver and support a product/service without the support of large numbers of people Have a flexible workforce and can shift duties from one team member to another seamlessly

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What’s Getting Funded?

The Coronavirus Impact on What’s Getting Funded 1 min read The Coronavirus pandemic impacts what venture capital funds are investing in. We’ll see changes in the following ways: Goods and services deemed ‘essential’ will receive funding such as cannabis, CBD, and hemp. Alcohol will see increased funding as well. In the wellness category, smoking cessation, nutritional supplements and other products that strengthen the immune system will be attractive to investors. For Fintech, digital payments, and Insurance-tech will attract investors as it eliminates physical cash and moves transactions online. In biotech, vaccines and virus detection will see increased funding. Remote-work software and online-engagement tools for gyms, educational institutions and others will see strong interest. For healthcare, equipment in critical demand will receive funding such as medical supplies, medical equipment, diagnostics and tele-health systems. Supply chain services and logistics such as automated ordering, AI-based systems, and delivery to the home will receive funding. Supply-chain-visibility startups will see strong interest as well. In general, online content and engagement such as tele-health, tele-physical training, and tele-education will receive funding. Finally, automation in warehouses, data centers and robotics will see investor interest. Robotics and AI were once perceived as destroying jobs but will increasingly be viewed as a necessity.

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What to Do in the Coronavirus Economy

The Coronavirus economy is accelerating changes already underway. Content and engagement is moving online. This impacts healthcare and education in particular, as well as general business. As a startup, you need to recognize this acceleration and move your business to be a part of it. Look for capturing your content and making it available online. Video, blogs, and other content can be digitized. You may need to take on consulting work in the short-term to help pay for this process. Customer engagement also needs to move online. If not all of your business, then some of it. While face-to-face interaction is important and in some business interactions critical, you’ll need to figure out how to use webinars, video conferencing, and other tools to close the gap. As you shift your business online, you’ll need to conserve cash and reduce staff.

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The Coronavirus Impact on Work

The Coronavirus pandemic impacts many parts of the economy, including work. We’ll see changes in the following ways: Increased usage of remote-work software tools. Video conferencing, shared drives, Slack, and other tools make virtual work efficient and will grow in adoption. Remote work will become the norm rather than the exception. No one will miss the commute to work. Increasing use of virtual workers. With work moving online and companies moving to distributed models, the pool of available workers will expand. Employers will look for new tools to manage online employee productivity. With employees working remotely, new opportunities will arise for supporting workers with the delivery of physical goods. Workers will need to retrofit their home office to accommodate the new workspace with the associated teleconferencing calls. Corporate offices will be re-purposed for new uses. For example, office buildings could be reconfigured to host company employees once a quarter for all hands-on employee meetings and shared among several companies. As a startup, you may want to take note of these trends and plan your business strategy accordingly.

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How Are Startup Investors Reacting to the Coronavirus Economy?

The Coronavirus has sent the stock market into a wild ride of 1000-point swings every day. In talking with investors, I find the following: Early-stage investors continue to move forward with their investment plans. Later-stage investors are putting their investments on hold to see how the economy sorts out. Funds which have already raised their capital continue to do business as usual. Many investors are shifting their attention to their portfolio companies as a first step to ensure they have access to capital. Other investors are moving their investments into the higher-quality deals with stronger traction. Valuations are starting to come down with some investors moving aggressively into the market as they see it as a strong buying opportunity. Lenders are in the market as always, with their same criteria. Investors look for startups that are finding a new growth story in the Coronavirus economy and will prioritize those investments.

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Coronavirus Accelerates Changes Already Underway

While the Coronavirus brings a lock-down in the movement of people, it doesn’t point to an altered future, but rather an accelerated one. The Coronavirus will accelerate changes in the economy that are underway. We were already shifting the supply chain to include home delivery of groceries and every day items. The Coronavirus lock down only speeds the shift. Amazon and other suppliers are hiring thousands of workers to meet the acceleration. Education was already moving online and will only do so more now that schools have cancelled classes and sent students home to log onto their computers. Businesses were already moving to video conferencing and remote worker organizations.  The coronavirus ‘stay at home’ mandates across the globe encourage more users of Zoom and remote worker software. Healthcare was already moving to “telehealth”-based care.  The overload of coronavirus patients on the healthcare system will increase usage of that model.  The coronavirus is moving our economy to the next generation and while it may be painful in the short run, it’s inevitable in the long run. As a startup, think about how your company can be a part of the next economy. It’s here.

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Impact of Coronavirus Crash on Startup Fundraising

The Coronavirus has taken an historic 10 year bull market and turned it into a bear market. With comparisons to 9/11, the 2008 financial meltdown, and the Great Depression, startups and investors are adjusting to a new way of living. In the short term, the investors will look for a gyrating market to settle out. This will take several weeks; maybe months. After investors adjust to their new found portfolio status, they will re-engage investing in startups. Some investors will look at this as a great buying opportunity and will move into the market more quickly.  Others will move away from the public markets, fed up with the frantic nature of public sentiment. They will look for private companies with solid growth prospects. Based on previous downturns, early stage startups (Seed and Series A) will see the same level of deal-flow activity. Later stage startups (Series B and beyond) will see reduced investments as their higher level dollar raises will be difficult to support in a tightening market. Valuations will also come down. Investors who lost x% in the stock market will be looking for an equivalent haircut in valuations by startups. Startups on the West Coast and East Coast, having over inflated valuations, will see the greatest drop. Those in the Midwest will see a small to moderate drop. Startups will find that it takes longer to close sales (especially high dollar products) as customers will take longer to make decisions and be slower to sign up. This will make it harder for the startup to tell the growth story to investors who will be increasingly looking for ‘sure thing’ investments. It’s important to adjust your fundraise strategy accordingly and move to a more conservative growth plan.

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How to Innovate and Manage Large Data Sets

At the Baylor Angel Network Analyst dinner, the student analysts asked the Angel members how they managed large, complex data sets. In my response, I explained that the solution to the large complex data set problem is to build models. In the startup world, there are many types of startups, but if you categorize them by type and stage you can create a manageable number.  This allows you to contrast and compare new businesses against the models. Each model has certain characteristics, dynamics, and risks. For example, a B2B enterprise software model has a CAC:LTV ratio which measures the strength of the business model. A consumer product goods company has a category growth rate and a gross margin which determines how much funding you will need to grow it. By organizing startups into a discrete number of models, you can manage large volumes of data. Another question focused on how to develop new innovations. In response, I described how applying convergence to the models can generate new innovations.  By merging two models together, you can create a third model that is new and unique. For instance, if you take B2B SaaS and merge it with the music industry, you’ll create a streaming category exemplified by startups such as Spotify. It is important to note that not all convergences make sense and lead to productive innovation. A key factor in achieving productive innovation is that it must solve a real problem. This dovetailed with another topic of discussion—solving a real problem.  It’s important to work on solving real problems and not “nice to haves.” It takes time and funding to bring innovation to the market, and that effort should be directed toward solving an actual need. Hall T. Martin is the founder of TEN Capital and a builder of entrepreneur ecosystems by startup funding through angel networks, funding portals, syndicates, and more. Connect with him about fundraising, business growth, and emerging technologies

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8 Takeaways from the Emerge ICO Summit

TEN Capital recently held its annual tech event in Austin called the Emerge ICO Summit. This year the theme of the conference focused on blockchain applications and how to raise funding for your blockchain startup. To view the agenda, speakers and topics, you can visit the Emerge ICO Summit page. This was a wonderful event and here are our eight takeaways. #1- Blockchain is the next big thing– the move to Blockchain applications is inevitable but the timing is unpredictable. A decentralized internet is a foundational solution to many problems with the current network. A year ago blockchain was the domain of lead users, early adopters, and technologists. While the technology is still nascent, today the interest and participants have broadened greatly with new entrants from established companies, institutions and governments.  The interest is broad-based covering all major industries including supply chain, fin-tech, real estate, and healthcare and others. Since blockchain is coming, the only question is the rate of adoption. Infrastructure continues to build out but it takes time to develop. The first blockchain solutions are coming onto the market and are now on-boarding users. Very few blockchain applications have paying users. The Dot com era spent five or more years building out the basic platforms before any real productivity value could be seen. Blockchain appears to be following a similar time timeline. #2-  It’s STILL early days for Blockchain Applications Most of the applications of blockchain are still at the infrastructure layer and will take years to build out. There are many independent cryptocurrencies, technology solutions, and platforms. Digital assets are hard to evaluate and can be easily manipulated by the market. There’s a disconnect between the fundamental regulatory requirements between the cryptocurrency world and the bigger financial ecosystems. There’s no common model to value digital assets. There are no 3rd parties to analyze, rate and value assets. Jouko Ahvenainen of Grow VC highlighted the challenge of the early days for blockchain companies in his talk- The Status and Future of Tokenization, Blockchain and Finance Disruption. Jouko also gives further details in an Investor Connect podcast interview.  #3- Blockchain systems are expensive to build so they should be applied to projects that are trust expensive. Blockchain is a highly inefficient database and expensive to build. It must be applied to applications that require high trust value. Supply chain, financial and government applications are three key areas for early adoption. Centralized functions such as domain registry and governmental services will be disrupted first. See more from the conference at 21:00 in this video: Defining Properties of The Consensus based Business Environment Other areas of early focus include Identity and Privacy. Identity is a key enabler of many applications such as fin-tech, travel, and security applications. You can hear more about the travel industry by Pedro Anderson at 15:00 minutes into the Blockchain applications panel. Privacy continues to grow as a concern for users and is moving to the top of the list of benefits of blockchain. Anupam Govil describes this at 18:00 in the Blockchain applications panel video. #4- Blockchain is a business model change as well as a technological change. Blockchain is not only a technology change but also a new business model. The use of tokens and decentralized computing will open up new methods of business. Tokens enable many new forms of ownership and incentive that goes beyond what fiat currency can accomplish. One example is the BMX token from BitMED which lets users transact using their own healthcare data. Rishi Madhok, CEO of BitMED describes the use case in this video. #5- Everything that can be digitized will be digitized. Blockchain is the next logical step in the evolution of the internet. Everything that can be digitized will be digitized as to monitor, maintain, and own an asset will require that it be represented in digital form. This means all real estate, property, financial assets, and more will need to be digitized so it can be tracked by digital systems. #6- A minimal viable product is replaced by a minimum viable network. The concept of an MVP (Minimum Viable Product) is being replaced with the concept of a MVN (Minimum Viable Network).  Blockchain applications require digital eco-systems to be effective. To launch a blockchain system requires wallets, exchanges, payment tools in addition to the core functionality of the system. To make it useful for the user there must be a minimum set of tools. Justin Newton of Netki talked about this at 41:58 in the Blockchain applications panel video. #7- Some application areas attributed to disruption by blockchain are simply digitizing their systems. Not every technical solution will be implemented with blockchain technology. Some application areas draw value from technology by simply moving their system into a digital format.  Supply chain is one example. It’s more about digitizing the system rather than applying pure blockchain technology. In the travel industry, the benefit of technology is in having a common platform that the industry can share information about flights, hotel, and transportation. There are some specific applications in these areas in which blockchain provides additional value but for the value add comes primarily from having everything online in one digital network. #8- Regulatory financial institutions need more compliance installed in the Blockchain space before they can engage the technology fully. The SEC deems tokens to be securities since they are speculative in nature. Blockchain users want to mint and use tokens for their utility without the regulatory restrictions that come with securities. The solution to solving the utility token/security dilemma is to regulate the exchanges on which they are traded. None of the crypto exchanges are regulated yet. They show the window dressing of a regulated exchange with bid/ask spreads and limit offers but they are not truly regulated the same way that NASDAQ or other traditional exchanges are. Once the exchanges come under regulatory purview, the space will take off. Robert Crea talks about this at 20:37 in his Regulatory Environment for ICOs and Cryptocurrencies session. Regulated financial institutions cannot adopt blockchain technology for custody, securities

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